Frequently Asked Questions

1. What is Goodboy Gallery?

Goodboy Gallery is a pet portrait brand that transforms your furry best friend into a stylized, gallery-worthy artwork. Each portrait is created using your pet’s photo, then professionally printed and framed so you can proudly display it in your home.

2. How does it work?

  1. Upload a clear, front-facing photo of your pet at checkout.
  2. Choose your frame color and and other options.
  3. We create a stylized digital gouache portrait based on your photo.
  4. We manually review and refine, and then we print and ship your framed portrait straight to your door.

3. What kind of photo should I upload?

For the best results, please provide:

  • A clear, well-lit photo of your pet facing forward.
  • No heavy filters or distracting backgrounds.
  • Ideally taken at eye level.

The more details we can see in your photo, the more accurate and beautiful your portrait will be.

4. How long does it take to receive my order?

  • Artwork Creation: 1–2 business days.
  • Printing & Framing: 2–4 business days.
  • Shipping: 5–10 business days depending on your location.

You’ll receive tracking info as soon as your portrait is on its way.

5. What if I don’t like how it turned out?

We stand behind every portrait we create. If you’re not 100% happy with your artwork, let us know — we’ll make it right and redo it at no extra cost. Your satisfaction is our top priority.

6. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs may vary depending on your country. You’ll see calculated rates at checkout.

7. What makes Goodboy Gallery different?

We combine the charm of hand-painted style with the consistency of modern digital techniques. Every piece is carefully reviewed for accuracy, color balance, and breed-specific details to ensure your pet looks just right — never generic.

Still have questions?

Reach out anytime by messaging our instagram @goodboygallery.co and our team will be happy to help!