BEFORE YOU ORDER
Custom pet portrait questions
What kind of photo should I upload?
Clear, well-lit phone photos usually work best. Eye-level images with your pet's face visible help create the strongest custom pet portrait. If you are unsure, start with the photo guide before uploading.
How long does it take?
Most orders are made and shipped in 5-7 days. Checkout estimates and seasonal gifting windows can vary, so order early for birthdays, holidays, and memorial gifts.
Can I choose a frame?
Yes. Select your size and framing options on the product page before checkout. You can choose an unframed poster print or a framed pet portrait depending on how you plan to display it.
Do you ship?
Yes. Shipping options and delivery estimates are shown at checkout. For order help, photo questions, or delivery concerns, use the contact page.
What if this is a gift?
If you already have the right photo, a finished custom pet portrait makes the most personal gift. If you are not sure which photo, style, size, or frame they would choose, use a Goodboy Gallery gift card instead.
Is this AI-generated?
We use modern tools to help create a custom pet portrait from your photo, then review the order details before production. The result is not a one-click filter. It is a made-to-order portrait print based on the pet photo and options you provide.