Photo Requirements
A clear photo gives your portrait the best start. Here is how to choose one.
What works best
- Eye level. Get down on their level. Photos taken from above change their features.
- Natural light. Soft daylight is best. Avoid harsh flash.
- Their face in frame. A clear phone photo is plenty, one pet per photo.
What to avoid
- Blur. Motion blur makes it hard to capture their personality.
- A hidden face. Make sure their ears and face are clearly visible.


Still unsure?
Upload your favorite clear photo. You see the preview before you buy, so you can try another photo if it isn’t right.